E-GOVERNMENT-STRATEGY

CONTENT

The E-Government Strategy (2021–2024) of The Gambia focuses on leveraging digital technologies to improve governance, enhance service delivery, and promote transparency and accountability. It aligns with the ICT for Development Policy Statement (2018–2028) and emphasizes inclusivity, efficiency, and innovation.

Main Objective

The strategy aims to establish a robust e-government framework that facilitates efficient communication, service delivery, and citizen engagement.

Specific Objectives

1. Digital Infrastructure Development: Expand and enhance digital networks to support e-government services.

2. Service Delivery Optimization: Streamline administrative processes and improve access to government services.

3. Capacity Building: Train personnel and promote digital literacy among citizens.

4. Data Security and Privacy: Implement measures to protect sensitive information and ensure privacy.

5. Interoperability: Promote seamless integration across government systems.

6. Community Engagement: Foster citizen participation in governance through digital platforms.

Summary

The E-Government Strategy outlines a comprehensive framework to modernize governance in The Gambia. Key measures include:

• Expanding digital infrastructure to bridge the digital divide.

• Developing e-government platforms to enhance efficiency and transparency.

• Promoting digital literacy and capacity building across all segments of society.

• Implementing robust data security measures to protect citizen information.

• Encouraging citizen engagement through online platforms.

The strategy envisions a connected and inclusive society where digital technologies empower citizens and drive national development.