Final-Government-Email-Policy

CONTENT

The Final Government Email Policy (2023–2027) of The Gambia focuses on enhancing the efficiency, security, and governance of government email systems. It aims to ensure proper usage, privacy, and compliance with national and international standards.

Main Objective

The policy aims to establish a secure, efficient, and standardized government email system to facilitate effective communication and safeguard sensitive information.

Specific Objectives

1. Eligibility Criteria: Define who can access government email accounts.

2. Account Management: Establish procedures for account creation, transfer, and deactivation.

3. Acceptable Use: Outline acceptable and unacceptable behaviors for email usage.

4. Security and Privacy: Implement measures to protect email accounts from unauthorized access and ensure confidentiality.

5. Retention and Archiving: Set guidelines for email retention, archiving, and deletion.

6. Monitoring and Compliance: Develop mechanisms to monitor email usage and enforce compliance.

7. Service Level Agreements: Define roles and responsibilities for managing email services.

Summary

The Final Government Email Policy (2023–2027) provides a framework for managing government email systems in The Gambia. It emphasizes security, privacy, and efficiency while ensuring compliance with regulations. Key measures include:

• Centralized management of email accounts by the Ministry of Communications and Digital Economy (MoCDE).

• Adoption of Service Level Agreements (SLAs) to define roles and responsibilities.

• Implementation of security protocols to protect sensitive information.

• Guidelines for email retention, archiving, and deletion.

• Monitoring systems to ensure compliance and address violations.

The policy aims to enhance communication within government institutions while safeguarding data integrity and privacy.